Shipping policy
Effective Date: June 18, 2024
At LHP, we strive to provide timely and reliable shipping for all of our custom apparel trims, including hang tags, embroidered patches, leather patches, rubber patches, and woven labels. Please review our shipping policy below to understand how we handle shipping and delivery.
Shipping Locations
We currently ship to addresses within the United States.
Processing Time
• Digital Proof: Once your order is placed, we will provide a digital proof for your approval. Production will not begin until we receive your approval.
• Production Time: Production will take 12-15 business days. This timeline does not start until approval is made.
• Shipping Time: Once production is complete, we will ship your order. Shipping times typically range from 7 to 10 business days, depending on your location.
Shipping Methods
• We offer standard shipping through various carriers. Shipping options and costs will be provided at the time of checkout.
• Tracking information will be sent to you as soon as your order is shipped.
Shipping Costs
• Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. These costs will be provided at checkout.
Lost, Damaged, or Delayed Shipments
• Lost Shipments: If your shipment is lost in transit, please contact us at [Placeholder Email]. We will work with the shipping carrier to locate your order or provide a replacement if necessary.
• Damaged Shipments: If your order arrives damaged, please contact us immediately at [Placeholder Email] with your order number and photos of the damage. We will work to resolve the issue promptly.
• Delayed Shipments: While we strive to meet all estimated delivery times, delays can occur due to factors beyond our control. We are not liable for delays caused by shipping carriers.
Shipping Restrictions
• Currently, we do not have any specific shipping restrictions on our products.
Contact Us
If you have any questions about our shipping policy, please contact our customer service team at [Placeholder Email].
Thank you for choosing LHP. We are committed to delivering high-quality custom apparel trims with reliable and efficient shipping services.